ApC are proud to launch Openspace.

ApC are adopting a new procedure to replace sending emails with attachments. Openspace is the way forward to sending and authorising your accounts, paperwork and documents securely.

What is Openspace?

IRIS OpenSpace creates a safe and secure environment in which we can exchange documents electronically with you. Its quick and simple to use, it cuts out the time and costs involved in posting documents and eliminates the risks involved in sending confidential information by email, which more recently has been shown to be unsecure.

How secure is Openspace?

Openspace is hosted securely by Microsoft and complies with UK Data protection guidelines and is updated securely by Microsoft to ensure ApC is protected but more importantly our clients are protected.

All passwords are hashed and salted - hashing means stored passwords are encrypted and not possible for anyone to see. Salted means all passwords cannot be cracked if someone was to access the database.

The only person with access to set and change the password is you; the client, and the only way to reset it is via a generated password reset link that is emailed to you; the client.

Files uploaded on to Openspace are encrypted using Secure Socket Layer (SSL) and Advanced Encryption Standard (AES).

How do I create my account?

You will receive an invitation email from ApC via a specified email address.

Within this email will be a link for you to click on and open your account by setting a password. Below is a “how to guide” on setting up your account.

Once the password is set an email will be sent to you confirming your account activation.

How will I know when documents are uploaded and need approving?

When ApC uploads any files or documents you will receive an email informing you of it. You can then login and view the files.

If approval is required then there will be a box asking for approval.

Logging into OpenSpace account

Go to, and click on Login

Enter email address and password to access your OpenSpace account

ApC acknowledge that this can be daunting for some, so if you have any further questions or require assistance please do not hesitate to contact Louise Sparkes on 01623 657111 or email

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